Privacy Policy for SimpleSOV

Last Updated: January 17, 2026

FieldFront Holdings LLC ("FieldFront," "we," "us," or "our") is committed to protecting the privacy and security of information shared through SimpleSOV (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Service.

By using SimpleSOV, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide a secure, reliable, and efficient construction billing platform.

A. Personal Information

  • Account Information: Name, email address, and company name provided during registration.
  • Authentication Data: Credentials, security tokens, and related information used to authenticate and protect your account.
  • Billing Information: Subscription details and payment history. Payment card information is processed by third-party payment processors and is not stored on our servers.

B. Project and Business Data ("User Content")

Because SimpleSOV is a construction billing tool, we process business and financial data you upload, including:

  • Project names, locations, and descriptions
  • Schedules of Values (SOVs), line items, and financial amounts
  • Retention percentages and pay application history

C. Technical and Usage Data

  • Log Data: IP addresses, browser types, timestamps, and access logs
  • Device Information: Information about the device used to access the Service
  • Cookies and Similar Technologies: Used to maintain sessions, remember preferences, and support Service functionality

2. How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To calculate values, generate reports, produce PDFs, and track project and billing activity
  • Customer Support: To respond to inquiries and resolve technical issues
  • Security and Fraud Prevention: To monitor for unauthorized access, misuse, or security threats
  • Internal Analytics: To analyze de-identified, aggregated usage trends and improve the Service

We do not sell, rent, or trade your personal information or project data.

3. Data Sharing and Third-Party Service Providers

We share information only as necessary to operate and support the Service, including with:

  • Infrastructure and Service Providers: Trusted third-party providers that support hosting, storage, monitoring, and operational functionality
  • Payment Processors: Third-party processors that handle subscription billing and payments
  • Legal Compliance: When required by law, subpoena, court order, or other valid legal process

We do not share your data with third parties for advertising or marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, maintain user sessions, remember preferences, and understand how the Service is used. Some cookies are essential for functionality, while others help us improve performance and usability.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of the Service.

5. Data Security

We implement reasonable and industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Logical separation of customer data
  • Restricted access to systems and data

Access to User Content is limited to authorized personnel and is permitted only to provide customer support, investigate issues, maintain system integrity, or improve the Service. No system can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

  • Active Accounts: We retain your data for as long as your account remains active.
  • Grace Period: Upon cancellation, your data is retained for a limited grace period (as described in our Terms of Service) to allow data export.
  • Deletion: After the grace period, data may be permanently deleted from active systems. Some data may persist in encrypted backups for a limited period before being fully purged.

Deleted data cannot be recovered.

7. Your Rights and Choices

You have the following rights regarding your information:

  • Access and Export: You may export your project data while your account is active.
  • Correction: You may update or correct account and company information through account settings.
  • Account Deletion: You may request deletion of your account and associated data by contacting support@simplesov.com, subject to legal and operational requirements.

8. International Data Transfers

FieldFront Holdings LLC is based in the United States. By using the Service, you acknowledge that your information will be processed and stored in the United States, which may have data protection laws different from those in your jurisdiction.

9. Legal Basis for Processing

We process personal information only as necessary to provide the Service, comply with applicable legal obligations, protect the security of the Service, and support our legitimate business interests.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

SimpleSOV

A product of FieldFront Holdings LLC

Contact Form: Contact Us

Website: https://www.simplesov.com